Store Associate (Holiday)

Temporary/Part-Time/ Non-Exempt

Deadline to Apply 9/16/14

An affiliate of the Smithsonian Institution and AAM accredited, the Japanese American National Museum (www.janm.org) is recognized as one of the nation’s premier cultural museums. In 2010 the Japanese American National Museum received America’s highest honor for museums, the federal IMLS National Medal. The National Museum is located adjacent to the Metro Gold Line in the Little Tokyo/Arts district in downtown Los Angeles, a neighborhood that has experienced an exciting revitalization with diverse new restaurants, shops, luxury apartments, and nightlife.

The mission of the Japanese American National Museum, home of the National Center for the Preservation of Democracy, “is to promote understanding and appreciation of America’s ethnic and cultural diversity by sharing the Japanese American experience. Based in the historic Little Tokyo neighborhood, it has a nation-wide focus and international base of support.

 Store Associate (Holiday) is a temporary position for the 2014 catalog/holiday season. Responsible for promoting sales and orders, processing sales and providing customer service.  Up to 29 hours per week. At least one weekend day required and some evening hours.  Ideal candidate will be available to work beginning approximately September 16, 2014 thru January 15, 2015. Duties include processing On-site, phone, mail and web order sales. Assists with receipt and stocking of new merchandise and packing outgoing orders. Will promote sales of membership, gift certificates and other special sales as needed. Must be able to work with individuals of all ages and support large museum-wide events like Target Family Days and Oshogatsu. Minimum 6 months customer service experience in a retail environment. Previous experience working at a non-profit organization in collaboration with volunteers preferred. Ability to multi-task with Professional phone skills and adept with handling cash and processing sales. Must be able to provide courteous and effective service to co-workers, volunteers and the public. Knowledge of CAM data systems or similar POS system, Familiarity with Gmail and MS word and excel. Knowledge of Japanese American history and culture a plus; however, sensitivity to issues of diversity and ethnicity is essential. Background check required. Please Visitwww.janm.org/jobs/ for application form and to view full job qualifications. EOE. 

Benefits include: paid parking, discounts in museum store and on-site Chado tea room.

Submit: Cover Letter, application and resume with salary history & references

Japanese American National Museum

Attn: Human Resources

Re: Store Associate (Holiday 2014) PT, Temporary

100 N. Central Ave, Los Angeles, CA 90012

Email: hr@janm.org  Fax (213) 830-5673

No Phone Calls Please; Open Until Filled